Free Technical Support
As a valued current customer, technical support is available by calling our 800 (U.S. and Canada) or 503 (local and all other international) numbers during normal business hours (0600 until 1700 Monday-Friday). Most problems can be solved right over the phone. One of our sales representatives or expert repair technicians will lead you step-by-step through the procedure necessary to get your equipment functioning properly.
If you did not purchases your machine from us, we'll still be glad to help. Please send your question to us using our fast response form. We typically respond to questions, sent using this form, within one business day.
The benefits of this service are tremendous. You get the support you need, when you need it, without costly delays. And... it's FREE for our customers!
With our extensive expertise many problems can be resolved with just a phone call. Our customer service staff will be happy to help you solve the problem. Our goal is to avoid having you send your machine in for service if there is no need for it.
If your machine should need cleaning, a tune-up or repair, you'll love our fast turnaround time and quality workmanship. We have factory trained technicians and we stock commonly used parts, so we can get your machine fixed and back to you ASAP.
